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FAQS

WHAT IS YOUR RETURN POLICY?

Returns are accepted for all items within 30 days of purchase.

WHERE IS CLOTHING SHOP ONLINE BASED?

 

Our office is located in Boston, MA

HOW CAN I CHECK THE STATUS OF MY ORDER?

We know you can't wait to receive your order, which is why we will be sure to notify you when your order ships via email.

CAN I EXCHANGE MY ORDER?

We do not offer exchanges at this time. Please reach out to us and we can further assist you.

WHAT IS THE STATUS OF MY ORDER?

 

We have you covered! We will email you as items in your order ship, or if there are updates on the status of your order.

HOW CAN I PAY FOR MY ORDER?

IAMI currently accepts Visa, MasterCard, Discover, and American Express.

I RECEIVED THE WRONG GOODS, WHAT DO I DO?

Although we strive for perfection, we are human and sometimes the wrong items are shipped from our warehouses. We are so sorry for any inconvenience this has caused and our customer service team is here to help make things right. Please contact our customer service team via email, or our contact us page, so that they can work to get you your goods as soon as possible.

HOW LONG WILL IT TAKE ME TO GET MY ORDER?

 

For standard shipping, you should receive your order within 4-5 business days.

FAQ: FAQ
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